Existing mortgage customers

Manage your mortgage, apply to borrow more, switch to a new rate or get help if you’re concerned about your ability to make payments.

Your home may be repossessed if you do not keep up repayments on your mortgage.

Manage your mortgage

Manage your mortgage

See your mortgage details and make changes easily and securely in our app 2 and Online Banking.

Overpayments and underpayments

Changing your payments

Paying more into your mortgage account than you need to can help you pay less in the long term and could set you up to make underpayments – find out how.

Changing your mortgage

What to do if your personal situation changes

We'll help you check that your mortgage is still affordable if you want to add or remove someone from the mortgage.

Ending your mortgage or term

Remortgaging with another lender

Find out how to get the information you need to move your mortgage to another lender and close your account with us.

End of your mortgage term

We take you step-by-step through what happens when your mortgage term ends.

Paying off your mortgage early

Your options explained

Thinking about using savings or a cash windfall to pay off your mortgage early? We can help.

Get more from your mortgage

Switching mortgage deals

Find the right new deal for you

See the exclusive rates you could switch to for your home or buy-to-let mortgage.

Additional borrowing

Want to borrow more against your property?

See how we could help you apply for additional borrowing on your mortgage.

Moving home

Moving home

Your options when you have a mortgage with us

Find out about the mortgage options you can choose from when moving home, and see our exclusive rates and deals for home movers.

Existing customer guides

Managing your mortgage

Find out how to make overpayments, change mortgage holders and let out your home. We can also help if you’re worried about your mortgage payments.

Concerned about your finances?

Mortgage support hub

Need help with your mortgage? Visit our support hub to get all the latest mortgage information and find out more about the government’s new Mortgage Charter.

Help with mortgage payments

Worried you can’t afford your payments?

If you're concerned that you won’t be able to make your mortgage payments, contact us right now to find out about the various ways we can help you.

Managing money problems

Worried about your finances? Our practical advice can help you tackle money troubles, improve your financial habits and find the support you need.

A man working on a latptop at a blue desk at home

Financial health and budgeting

Keeping track of your money

If you’re worried about your financial situation, we’re here to help.

Cover for the things that matter the most

Get a £75 e-voucher with our life insurance

If you die or become terminally ill – meaning you’re expected to live less than 12 months – life insurance could give your loved ones some financial security.

Get a quote for Barclays Simple Life Insurance or mortgage protection life insurance between 1 June 2024 and 30 June 2025, buy the policy before the quote expires and we’ll give you a £75 e-voucher to spend on a range of gifts including days out and vouchers for high-street brands.

Simply Thank You will email you between months five and six of your policy’s start date to let you know how to claim your reward. You’ll need to use your voucher by 30 June 2026.