After your permit is approved, we want to help you ensure your business is successful and your investment is protected.
Short-Term Rental applications for permits are currently accepted for dwellings located in the Mountain and Desert areas of San Bernardino County. Short-term rentals are for 30 days or less and much are subject to the County ordinances.
*Processing time may vary depending on the volume of applications*
The “How-To” Videos are helpful to review prior to submitting your Short Term Rental application via the EZ Online Permitting System.
Below you will find the Short-Term Rental Ordinance and Forms that you will be required to submit when applying for a Short-Term Rental Permit.
| Type | Name | Category |
|---|---|---|
| Short Term Rental Ordinance: § 84.28 | Ordinances | |
| Noise Ordinance: § 83.01.080 | Ordinances | |
| Chapter 2: Violations and Enforcement | Ordinances |
| Type | Name | Category |
|---|---|---|
| New Short-term Rental Program Operational Standards Guide | Short Term Rental Information | |
| Guide for Short-Term Rental Owners and Operators | Short Term Rental Information | |
| Good Neighbor Brochure | Short Term Rental Information | |
| Notification Requirement | Short Term Rental Information |
| Type | Name | Category |
|---|---|---|
| Owner Acknowledgement and Safety Requirements | EZOP Online Application Attachments | |
| Renewal Acknowledgement Form | EZOP Online Application Attachments | |
| Transient Occupancy Tax (TOT) Form | EZOP Online Application Attachments | |
| Plot Plan Example | EZOP Online Application Attachments | |
| Property Manager Change Request | EZOP Online Application Attachments |
| Type | Name | Category |
|---|---|---|
| STR Appeal Form for Applicants (denials/suspensions/revocations) | Appeal Form | |
| STR Appeal for Non-Applicants (Surrounding Property Owners) | Appeal Form | |
| Administrative Citation Appeal Documents | Appeal Form |
Apply for your STR permit via the EZ Online Permitting (EZOP) website: http://wp.sbcounty.gov/ezop/
I need assistance with submitting my STR applicationAn Application Tutorial video is available on Getting Started page.
What is the process to obtain a STR Permit? How long will it take to obtain my permit after submitting?
I am in process of purchasing a property that I intend to operate as a STR. Can I submit an application now?
No. New ownership must be verified by a recorded grant deed through County records. If staff are unable to verify ownership, verification of ownership will be requested.
How much does a Short-Term Rental Permit cost?Effective July 1, 2024
NEW Application – $1,135
RENEWAL Application with changes – $1,135
RENEWAL application with no changes – $550
Note: A $150 one-time credit for the installation of an outdoor noise monitoring device. Verification of outdoor noise monitoring device is required with application submittal.
*Fees subject to change*
Do I have to display my STR Permit and Good Neighbor brochure? If so, when?Yes, the permit and Good Neighbor brochure must be posted in a visible location within the STR unit at all times.
How can I make a payment for my short-term rental application?A notification will be emailed when your application is ready for payment. At this time, you may log into your EZOP account and pay online. You may also contact us and pay over the phone.
*Please note – There is a convenience fee for all debit/credit card transactions*
Once you have obtained your short-term renter permit, we want to help you ensure your business is successful and your investment is protected,. Thus, we have put together a guide to help you and your tenants navigate this process so that it’s fun and relaxing for them and safe and sustainable.
Make sure you maintain records sufficient to prove compliance with the County’s Short Term Rental ordinance so that they can be readily provided to the County. SBCC 84.28.070(b)
Provide your renter with a hearty welcome, the County’s “Good Neighbor” brochure, and a complete written or digital copy of the rental unit rules and regulations. Have them sign an acknowledgement that they have read, understood, and agreed to all provisions. Preserve the registration materials to provide to the County when requested to confirm compliance with the short-term residential rental unit permit conditions of operation. SBCC 84.28.070(c)
It is the responsibility of the owner or representative to prevent nuisance behavior and maintain neighborhood peace and quiet. Inform renters and occupants that they are not to violate any noise standards, parking standards, or otherwise create a public or private nuisance, and advise that occupants can be cited for these violations, which could include penalties of $1,000. SBCC 84.28.070(h)
Trash must be properly disposed of in trash receptacles. All exterior trash can lids must be secured with self-contained locking handles, bungee cords, or other suitable methods and trash cans must be secured in an upright manner. Trash must be removed from the property after each occupancy or at the time of regular commercial trash pick-up. Accumulation of trash and debris on the property or within the residence is prohibited. SBCC 84.28.070(I)
Changes requested to previously approved occupancy or parking limits, 24-hour contact, or property management name and/or phone number will result in the assessment of the $250 surrounding property owner notification fee. Any changes in ownership resulting in a new grant deed, even if the name has changed but the ownership responsibility has not, will require a new application. The unit may continue operation if the application is submitted within 30 days of the ownership change effective date. SBCC 84.28.050 (b)(3),(c)
Thank you for choosing to vacation in San Bernardino County. We want you to have the best experience possible so you’ll come back to visit us again soon. This brochure contains some tips on how to avoid some of the common complaints we get about short-term rentals. The number one rule to remember is being a vacation home renter also means being a good neighbor.
You should receive a complete copy of the rental unit rules and regulations from the owner as well as information about penalties for violations. If you do not, please request this information. Review it closely to ensure you understand your responsibilities while renting the property.
We know you have good taste in music, but your neighbors might not. So turn down the volume and keep all noise to a minimum. Guests are advised to adhere to quiet hours between 10 p.m. and 7 a.m.
Exceeding the occupancy limit could result in expulsion from the rental, fines, or both. The approved number of overnight occupants allowed can be found on the information posted inside the unit.
Short-term rentals may not be used for commercial purposes, such as filming, corporate retreats, conferences, or wedding receptions.
