Paying rent and other charges is one of your most important obligations of your tenancy agreement.
Rent and other tenancy related charges are due every Monday in advance. If you pay at any interval other than weekly the rent must always be paid in advance, never in arrears to avoid recovery action taken against you.
You must not withhold the rent or any tenancy charge for any reason whatsoever.
If you are joint tenants, you are together responsible for the rent and tenancy charges. The Council can recover all arrears owed to it as a result of this responsibility from either individual joint tenant. This means that if one joint tenant leaves, the remaining tenant or tenants are responsible for the total of any arrears outstanding, together with ongoing rent and tenancy charges.
The Council may vary the amount of rent you have to pay. In such circumstances, you will be notified in writing of any variation. This notice will also tell you of your rights to end the tenancy if you do not accept the new rent level.
If you are claiming Housing Benefit or Universal Credit to cover your rent costs, you must report any change in your circumstances to Derby City Council as this may affect the Housing Benefits you receive.
If you have any difficulty paying your rent or tenancy charges, you or someone acting on your behalf must contact us immediately.
You need to make sure you don’t get behind with your payments, otherwise you could lose your home. If you’re on a low income or benefits you could get some or all of your rent paid for you. Don’t leave it too late to get help.
You can contact us for:
If you can’t pay your rent, you must contact us straight away.
You can keep track of your payments and rent account balance online by registering for MyAccount. You can also print and use these simple rent calendars: